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Soho House, Chicago

113-125 N. Green St. Chicago, Illinois, 60607, Phone number- 312-754-6915

Spa Policy

Arrivals

We ask that you arrive 15 minutes prior to your appointment in order to register. Please be aware that if you arrive late, the time of the appointment will be shortened in consideration of the next person.

Cancellations

If you need to change or cancel an appointment, we ask that you give us 24 hours’ notice or the full cost of the treatment will be charged. Please note that we will be requesting credit card details to secure your booking.

Health Conditions

Please advise us of any health conditions and any medication you are taking. Please inform your therapist if you are pregnant as some of our products contain high quantities of essential oils. Please note Cowshed cannot perform treatments on women who are in their first trimester (12 weeks) of pregnancy.

Spa Etiquette

Although we encourage social grooming we request that you refrain from using your mobile when in our spas.

Cowshed's Age Policy

No one under the age of 14 is permitted in any of our Cowshed spas. Our treatments are specially tailored for adults. However, we do offer treatments to those aged 16-18 with parental consent.

Accessibility

Some of our spas have wheelchair access and all of our spas are suitable for people with visual or hearing impairments. For specific information please contact the venue you would like to visit.

We are currently trying to improve access to all of our sites and services, so everyone can enjoy them. While improvements are being made we apologise for any inconvenience caused. If you have any suggestions, comments or feedback regarding access please email 

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